FOR THE FRONT DESK
We answer the calls you can't — so you can answer the patient in front of you.
Connectify is your co-pilot, not your replacement. You stay the captain of the front desk.
Your shift briefing
Monday, 8:00 am
Connectify handled
- After-hours calls8 booked
- Lunch-hour overflow4 booked
- PayNow follow-ups3 sent
Needs you
- Walk-in 9:30Mrs Ho — recall
- Caller follow-upMr Chen — quote q
OUR PROMISE TO YOU
We will not take your job. Here is what we will take off your plate.
Five moments that go wrong on a busy front desk every week. Five moments the co-pilot owns so you do not have to.
When
It's lunch and the phone won't stop
We answer it. You sit down. Calls get logged. You read the summary when you are back.
When
A walk-in is waiting and the phone rings
We pick up the call. You stay with the patient at the counter. We book the slot or transfer if it needs you.
When
Patients call after hours
We answer. We book. We send the SMS. You start your morning with a list, not a backlog.
When
PayNow takes ten minutes per patient
We send the PayNow link by SMS while the patient is still in the chair. Less awkward small talk. Faster turnover.
When
Same patient calls three times to confirm
We answer all three calls without losing the smile. You never see a single one of them.
WHAT THIS IS NOT
Five things we will never do.
- We will never refuse a call that needs a human. We transfer to you with a one-line handoff.
- We will never schedule outside what you and the doctor approved. Edge cases route to you, not to the co-pilot.
- We will never quote a price you have not signed off on. New services need your sign-off before they go live.
- We will never delete a patient record. Every change is auditable; you keep edit rights.
- We will never take credit for the work. Daily reports name what you handled and what we handled.
ON YOUR SHIFT
What changes on Monday morning.
Three things land in your inbox before huddle. Three things stop being your problem.
Lands in your inbox
- Yesterday's call summary by 8 a.m.
- Today's bookings sorted by doctor
- A list of calls that need your follow-up
Stops being your problem
- After-hours voicemails to clear
- First-confirmation calls
- PayNow nags
Stays your call
- Walk-in greetings
- Sensitive consults
- Anything that needs a real human
TELL YOUR CLINIC OWNER
Forward this page. Help your clinic into the Founding Network.
If your clinic signs a Connectify pilot from your referral, your clinic gets one extra pilot month, on us. Your clinic also joins our Founding Network — a private quarterly dinner with the cohort, the founder on Slack, priority help any week. You get a one-hour training session with the founder personally, plus named credit on our Launch Partners page. We do not pay for referrals. We grow the network.
- Email this page to the clinic owner with one line: 'I would use this.'
- Mention your name when they apply. We log it.
- Once the pilot is live, the clinic's extra month is added to the schedule, your training is booked, and your name goes on the Launch Partners page.
If your clinic owner reads one page, make it this one.
Forward this URL or hit the email button. We take the work from there.
🇸🇬PDPA-clean. PSG-eligible. Singapore-built.