FRONT-DESK COVER FOR SINGAPORE DENTAL CLINICS
Your front desk works 44 hours a week.Your patients call across all 168.
We measure exactly what that gap costs your clinic, then install the cover ourselves — on your existing number, in fourteen days, with a day spent at your front desk before anything is automated. Built in Singapore. PDPA-compliant.
- PDPA-compliant
- MOH AI-HGle 2.0 self-assessment
- Built in Singapore
Hear the after-hours call most clinics miss
- Connectify AIJuniper Dental after-hours — our AI assistant here, and this call may be recorded. How can I help?
- CallerHi, I've had bad tooth pain since this evening. Is anyone there?
- Connectify AII'm sorry you're in pain. We're after hours, but I can still help. Any swelling or fever?
- CallerNo fever, just the tooth. It's throbbing.
- Connectify AIThat needs same-day attention. I can hold Dr. Lim's emergency slot at 9am tomorrow and flag the clinic tonight. Shall I?
- CallerYes, please. Is it claimable?
- Connectify AICHAS or MediSave may apply, depending on the treatment — the clinic will confirm. May I take your name and number?
- CallerRachel Tan, 9123 4567. I'm a new patient.
- Connectify AIYou're booked, Rachel — 9am with Dr. Lim. I'll WhatsApp your confirmation and let the clinic know you're coming. Feel better soon.
What the agent did
Illustrative sample — clinic, doctor and patient details are fictional.
Founding cohort · by application
Claim your specialty's seat.
We're taking five founding clinics — one per dental specialty. Join the waitlist and we'll invite you to apply the moment yours opens.
2 clinics already in line.
General
1 seat
Orthodontic
1 in queue
Periodontic
1 seat
Paediatric
1 seat
Aesthetic
1 seat
Applications open to the waitlist first — a 48-hour head start on whichever specialty is yours.
JOIN THE LAUNCH WAITLIST
Save your seat in the queue
Work email is all we need — we'll only contact you about the founding cohort.
The arithmetic
Three of your four margin levers are closed.
Raise your fees
Since 1 September, any CHAS claim above the fee benchmark needs a written clinical justification — and the committee that set those benchmarks said business costs alone should not justify going above them.
Dental Fee Benchmarking Advisory Committee — Report on Dental Fee Benchmarks 2025
Advertise your way out
Before-and-after photographs, patient testimonials, discounts, free services and offers that expire all sit outside what a licensed clinic here may publish. That is most of what dentistry uses to grow everywhere else.
Buy the hours
Priced below. The problem is not that front-desk staff cannot be hired — it is that the hours you need are not sold in the shape you need them.
Convert the demand you already have
The people who already found you and already picked up the phone. You paid to create that demand. It is the only lever left that nobody else has closed.
Price the shift you actually need.
Weekday evenings, six to nine. The lunch hour nobody covers. Saturday afternoon and Sunday. That is about 26 hours a week — roughly 112 a month.
Singapore’s Local Qualifying Salary sets a part-time floor of S$10.50 an hour. At the floor, before employer CPF, that shift costs about S$1,176 a month. Add 17% CPF and you are near S$1,376 — for a fragmented, unsociable shift, recruited and trained and recruited again when they leave.
And at the floor, nobody takes that shift. That is the actual problem.
MOM — Local Qualifying Salary. The Local Qualifying Salary is the floor an employer must pay local staff for foreign-worker quota purposes, not a universal minimum wage.
It isn’t only after six.
Your receptionist is at the desk on Monday morning. Two lines ring at once. She is checking a patient in. One of those callers waits, and one of them hangs up and calls the clinic down the road.
That call was lost during the hours you are already paying for. A second person would fix it — for a full salary, to cover a few minutes of overlap a day. Cover fixes the overlap only.
“My problem is not enough patients, not missed calls.”
Then the calls you do get are worth more, not less — and the ones you miss are the expensive kind.
Then we measure yours
We don't know what your phone is losing. That's the point.
Every figure on a competitor's site is a US vendor's telemetry or a model. There is no independent measurement of missed calls at a Singapore dental clinic. So we measure yours instead — calls to your line at the hours you are weakest, your own call logs, and a number that belongs to your clinic and not to an average.
What is it costing your clinic?
Three numbers. No email. The answer appears as you type.
Your patients already live here.
Rescheduling by phone means calling, waiting, and asking. That friction is where no-shows come from. On WhatsApp it is one tap.
Rescheduling, start to finish
Sample thread- Clinic:Sent a day before, automatically
Hi Mrs Tan — a reminder of your appointment with Dr Lim tomorrow, Thursday, at 3:00pm. Reply 1 to confirm, 2 to reschedule, 3 to cancel.
- Patient:
2
- Clinic:
No problem. Here are the next open times with Dr Lim:
Friday, 10:30amFriday, 4:00pmMonday, 11:00am - Patient:
Friday, 4:00pm
- Clinic:Your calendar updated. Your team sees the change.
Done — you're booked with Dr Lim on Friday at 4:00pm. We'll send a reminder two hours before.
A second front desk, in the app they already use
Patients book, reschedule, or cancel by message. No app to install, no portal login, no hold music.
Reminders that answer back
Nudges go out 7 days, 24 hours, and 2 hours before the visit — and the reply is handled in the same thread.
Real slots, checked when they tap
The times offered are your actual openings, re-checked at the moment the patient chooses one.
The phone
And the ones who still ring the clinic.
Plenty of patients will never message you — the ones reading your signboard, the ones who always call. They reach the same number they always have, and it gets answered in the hours your front desk isn't there. A person installs it.
- Lunch-hour callFront desk mid-chair, phone ringing out
- After-hours callA 7pm enquiry, nobody at the desk
- Busy-line overflowA second caller while line one talks
- WhatsApp messageBook, reschedule, or cancel by text
- Booking in your calendarReal-time slots, WhatsApp confirmation
- Warm transfer to your deskA person, with the context
- Staff ticket + callback queueNothing unresolved is dropped
- Daily summary for your teamEvery call logged and visible
Also included: 24/7 answering on your existing number, booking into your calendar, WhatsApp confirmations, reminders, monthly reporting.
Why Connectify
The things a US tool or a chatbot can't say.
Singapore-built, PDPA-native
Not a US tool bolted onto Singapore. Consent, retention, and data residency are built in, not retrofitted.
Speaks your patients' language
en-SG-native voice today. English + Mandarin in rollout on higher tiers — described honestly as it ships.
Real transfer to a real phone
When it matters, a human picks up — not a chatbot dead-end.
Guardrailed by design
It informs, routes, and escalates. It never diagnoses, never assesses severity, never recommends treatment.
A partner, not a replacement
Onboarding starts with a receptionist partnership call — before a single call forwards.
Guardrailed by design
What it will never do.
A front desk you can trust is one that knows its limits. Here are ours — in writing.
Never gives clinical advice
An out-of-scope question becomes a booking or a note for your team — never a guess.
Never invents an answer or a price
It speaks only from what you've written down. If it wasn't told, it says "let me have someone confirm."
Never hides that it's AI
Every caller is told, and can ask for a person at any time.
Never handles an emergency alone
Trauma, bleeding, severe pain — it escalates to a human and says to call 995 if it's urgent.
Never replaces your receptionist
It answers the calls she can't — lunch, after hours, mid-chair.
Trust & compliance
Built for the rules a Singapore clinic answers to.
Compliance isn't fine print here — it's the product. This is the wedge a foreign tool or a WhatsApp bot can't match.
PDPA-compliant
Consent recorded on every call. A DPA is provided to every clinic.
Audit trail on every change
Change records retained seven years. Recordings retained 90 days by default, configurable.
Singapore-region by default
Data stored in-region, with full subprocessor transparency.
Built to MOH AI-HGle 2.0
Our self-assessment against the 2.0 guidelines is in progress. HIB 2026 aware.
You hold the kill switch
Turn the AI off instantly. An adverse-event reporting form is built in.
Every sub-processor on request
The full vendor list, DPA links, and DTIA filings come from our DPO within 24 hours.
7-year
audit-log retention
90-day
recording retention (configurable)
24-hour
DPO reply on any data question
Who this isn't for
If your phone is already always answered, you don't need us.
A clinic already answering nine to nine, seven days, with a person on the line the whole time does not have the problem we solve. We say so on the first call rather than sell something that is not needed.
This works when there is a real gap: a desk that closes at 5.30, a lunch hour with nobody on the phone, a Sunday — or one person covering two lines on a Monday morning.
How it goes live
Live in about two weeks — receptionist first.
No IT project, no downtime, no number to change. We set the whole thing up, and your front desk keeps working exactly as it does today.
Partner
We start with a receptionist partnership call — before any calls forward. Your front desk is in the loop from minute one.
Configure
We load your hours, doctors, services, and FAQs, and point your existing clinic number at Connectify.
Go live
Calls go live in about two weeks. You get a daily summary and a monthly Revenue Recovery report.
Simple minutes-based pricing. Overage never cuts off service and emergencies are always answered.
See your number
You don't know what your phone is losing. Neither do we — yet.
See your clinic's actual leak in 90 seconds — from your own numbers, no cost.
🇸🇬PDPA-clean. Singapore-built.
Five Launch Partners. One per dental specialty. Claim yours before it's taken.
The waitlist gets a 48-hour head start.
2 Singapore dental clinics on the waitlist.
Save my specialty's spot →QUESTIONS
What dental clinic owners ask first
Will it replace my receptionist?
No. It takes the calls she cannot pick up — lunch hour, after hours, when she is at the chair. She keeps the walk-ins, the sensitive consults, and the doctor handoffs. The daily report names what she handled and what we handled. Run the free Revenue Recovery Report — see your clinic's actual leak in 90 seconds.
Are you PDPA-compliant?
Yes. We follow the Personal Data Protection Act for every patient record we touch. Our Data Protection Officer is named on the security page. Patient records and call transcripts stay on Singapore infrastructure. Still unsure? Message the founder directly at hello@connectify.ai — replies within one business day.
Does it work with my dental CRM?
Today we write every booking into a shared calendar and send a daily CSV. Direct links into Plato, ClinicConnect, and Healthway are on our roadmap — they are not live yet. Save your specialty's spot on the Launch Partner waitlist below.
How much does it cost?
Connectify is a subscription. Launch Partners lock special cohort pricing for as long as the account stays open. Apply as a Launch Partner below and we will walk you through your exact number on a 15-minute call.
What does the pilot look like?
Six weeks. Week 1 is setup. Week 2 goes live. Weeks 3–6 we tune the scripts and review the numbers together. If it does not pay back, you walk away. No clawback. Still unsure? Message the founder directly at hello@connectify.ai — replies within one business day.
Do my patients need an app or WhatsApp?
No. They call the number on your signboard and Google listing — nothing to download, no new number to save — and Connectify answers. The patients who phone you today, including older patients who never text, reach you the same way. Run the free Revenue Recovery Report — see your clinic's actual leak in 90 seconds.
How is it different from a WhatsApp chatbot?
A chatbot only works when a patient types. We cover the hours your front desk isn't there — on the line patients already dial. Calls are answered, booked and rescheduled, cancelled slots are refilled from your waitlist, and anything clinical or urgent goes to your team. Built for Singapore clinics, not a bot bolted onto chat. Save your specialty's spot on the Launch Partner waitlist below.
Talk to a human
Prefer to talk it through?
No forms, no funnel. Email the founder directly, or grab 15 minutes to see whether Connectify fits your clinic.