title: "The 2026 PSG Playbook for Singapore Dental Clinics" description: "How a Singapore dental clinic can claim the Productivity Solutions Grant in 2026. Steps, eligibility, and realistic numbers." slug: "psg-voucher-guide-singapore-clinics-2026" publishedAt: "2026-05-21" category: "revenue-recovery" tags:
- psg
- productivity-solutions-grant
- dental-clinic-finance
- singapore-sme
- it-subsidy heroImage: "" heroImageAlt: "" draft: false
If your dental clinic is paying full price for digital tools, you may be leaving half the bill on the table. The Productivity Solutions Grant (PSG) refunds up to 50% of the cost of approved IT tools for Singapore SMEs. Most dental clinics qualify. Most never apply.
This post walks through who qualifies, what you can claim, and the five steps to get the money back. We keep it plain. No legal jargon.
What this post covers
- What PSG is and who runs it.
- Which clinics qualify and which tools are eligible.
- The five steps from quote to disbursement.
- Realistic claim sizes and time to payout.
What is PSG, in one paragraph
PSG is a co-funding programme run by Enterprise Singapore. It pays back up to 50% of the cost of pre-approved IT tools and equipment. For tech tools, IMDA maintains the approved-vendor list. You buy from a listed vendor, apply through the Business Grants Portal, and the grant reimburses your bank account once the tool is live.
The official portal is businessgrants.gov.sg. The pre-approved list lives at imda.gov.sg/psg.
Who qualifies
A dental clinic qualifies if it meets all of the following:
- Registered and operating in Singapore.
- At least 30% local shareholding (Singapore citizen or PR).
- Group annual turnover under S$100 million, or group employment under 200 staff.
Most Singapore dental clinics fit. A solo Bishan dental practice with two staff fits. A three-location dental group with 40 staff fits. A foreign-owned chain with 500 global staff probably does not.
Which IT tools are eligible
PSG covers IT tools that lift productivity. For dental clinics, the common ones are:
- Dental practice management systems. Plato, ClinicConnect, Healthway and similar.
- Booking and queue systems. Online booking, queue tickets, SMS reminders.
- Customer-relationship tools. Email marketing, recall reminders, patient feedback.
- Accounting and payroll. Xero, QuickBooks, Talenox.
- Cybersecurity. Endpoint protection, backup, identity tools.
- Voice and phone tools with AI. A voice agent that answers calls is eligible when the vendor is on the IMDA-approved list.
The tool must be on the IMDA pre-approved list at the time of your application. If a tool is not on the list, you cannot claim PSG on it — even if it would help your clinic.
The five steps from quote to payout
This is the path the founder walks every Founding 5 clinic through. It works the same for every Singapore SME.
- Pick a pre-approved vendor. Confirm the tool is on the current IMDA list. Ask the vendor for their PSG vendor reference number.
- Get a quote. The quote must name the buyer (your clinic), the tool, the licence period, and the total price in S$. Most PSG-approved vendors have a PSG-ready quote template.
- Apply on Business Grants Portal. Log in with CorpPass. Upload the quote, a screenshot of the tool's PSG listing, and the basic clinic details. The form takes about 30 minutes if your CorpPass is set up.
- Wait for approval. Enterprise Singapore reviews and approves in 4 to 6 weeks for most claims. They may ask follow-up questions; reply within the window.
- Deploy the tool, then claim disbursement. Once you are live and have a paid invoice, file the disbursement claim with the invoice and a short proof-of-deployment screenshot. The 50% reimbursement lands in your nominated bank account 4 to 8 weeks later.
The whole cycle, end to end, runs about 8 to 14 weeks. You pay the full price upfront; the grant pays you back.
Realistic numbers for a clinic
Here is a hypothetical example. A solo dental clinic in Tampines (Dr Tan, two staff, 1,200 calls a month) is buying a receptionist co-pilot at S$700 a month.
| Item | Amount (S$) |
|---|---|
| List price (12 months) | 8,400 |
| PSG reimbursement (50%) | 4,200 |
| Net cost to the clinic | 4,200 |
| Annual PSG cap (per company) | 30,000 |
Most dental clinics never hit the S$30,000 cap because they only claim one or two tools a year. The cap is per company, not per tool — so if you claim PSG on Plato and on a voice agent in the same year, both add up against the S$30,000 limit.
Three common mistakes
We see these every month. None of them is hard to avoid.
- Buying before approval. PSG does not retro-fund. If you pay the invoice before your application is approved, you cannot claim the 50%. Apply first; deploy second.
- Using a non-listed vendor. A tool that sounds similar to a listed one is not the same tool. Check the IMDA vendor reference number on the quote, every time.
- Forgetting CorpPass. The Business Grants Portal needs CorpPass. If your clinic has never used CorpPass, set it up before you start the application — it can take a week to verify.
How to ask a vendor the right questions
Before you commit to any IT tool, ask the vendor four questions. A good vendor answers them in writing.
- Is this product on the current IMDA PSG-approved list? What is your vendor reference number?
- Will you provide a PSG-ready quote and the listing screenshot for my application?
- Will you help me file the application on Business Grants Portal?
- Will you help me file the disbursement claim once the tool is live?
If the answer to any of these is "no" or "we don't know", that is a signal. Pick a vendor who has filed PSG claims before.
Why we wrote this post
Connectify is on the IMDA pre-approved list. We file the PSG application with our Founding 5 clinics. We file the disbursement claim with them too. We do this because half the cost back is the difference between "interesting tool" and "obvious yes" for most clinic owners.
Before you apply for any IT grant, you should know what the tool would actually save you. That is the point of the Revenue Recovery Report: a free, two-minute calculation that shows your clinic's monthly leak in S$. If the leak is bigger than the net cost after PSG, the answer is easy.
Run your free Revenue Recovery Report to see your clinic's baseline. Then check our pricing page to see what PSG would bring the net cost down to. If you want the half-off-for-life version, the Founding 5 cohort is still open.
Sources
- Enterprise Singapore — Productivity Solutions Grant: enterprisesg.gov.sg
- IMDA pre-approved digital solutions: imda.gov.sg
- Business Grants Portal: businessgrants.gov.sg